Customer Service Executive (Logistics Part.) 사원급
1. Order to Cash (주문처리)
- Taking orders (Beer, POSM) from customers and sales team 주문수취 및 처리
- Processing orders by uploading through SAP and sending the delivery list to the third party logistics in timely manner 제3 물류업체 출고처리
- Invoice settlement and closing work by week/month co-working with an O2C (Order to Cash) specialist in Finance dept. 매출 할인, 송장 및 세금계산서 발행 및 관리
- It includes processing and management of SPT (sample beer) and return orders on a daily basis.
2. Delivery management (배송관리)
- Managing delivery issues 배송점검 및 확인
- Urgent delivery. 긴급배송
- Invoice correction in SAP and settlement with WS 송장 정정 및 마감 조정 업무
- Other delivery management: Quick service, Parcel delivery. 기타물류업무 써포트
3. Reports (보고서)
- Daily order / Delivery issue / Monthly closing report. 월별 재고 출고관련 리포트 작성 및 보고
- 신입 (전공무관) 또는 1~2+ years working experience in commercial administrative service preferable in FMCG companies.
- SAP using experience preferable.
- A good verbal and written communication and managerial & interpersonal skills
- Preferably have clear understanding of customer service dynamics and capability in the areas of CS management; system, operation, processes, customer/consumer segmentation.
- High integrity, positive confident and customer-oriented attitude.
- Commitment to self-development.
- Excellent use of MS Word, Excel and Power point and also experience in working with SAP will be an advantage.
- Career aspiration/interest in Logistics (SCM)
근무부서: Customer Service & Logistics Team
근무시간: 09:00 - 18:00
급여조건: 회사 내규 및 협의
면접절차: 서류전형 > 1차 면접 > 인적성 검사 > 2차 면접 > 채용검진